Attendance Policy

Participants must complete all aspects of the modules and assignments to be eligible for a certificate of completion. In the event that participants are unable to attend some or all of the registered module, contact hours must be completed along with all the assignments for that module.  The following options are available:

Missed more than two hours: Attend that day at another site at no charge or arrange for tutorial with a CLASI approved instructor with fee paid to instructor as arranged. 

Missed less than half day (less than 2 hours):  Review materials, complete self-study hours with written assignment guaranteeing learning hours. Check in with instructor.

US CLASI Cancellation Policy

Onsite modules:
Cancellations received at least 30 days before the module are eligible for a full refund but subject to a $50 administrative fee.
Cancellations received 15-29 days before the module are eligible for a 50% refund.
Cancellations received less than 15 days before the module are no longer eligible for a refund.

Asynchronous modules:
Asynchronous modules (M1, M2, M4, and M5) are non-refundable.

Bundles:
For bundles, the full price of asynchronous modules will be deducted from the total bundle purchase price if a refund is available.

Rescheduling:
Reschedule requests received at least 30 days before the module can be accommodated once per participant and are subject to availability.